Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Hosting Control Panel you will find a comprehensive Help Center section offering heaps of articles and regularly asked questions. They are contributed by our support team of well–trained techs. Just type in your question and our smart system will offer you the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • For people who would rather find out how to rectify a typically encountered issue by watching an instructional video clip, we have added a compilation of video tutorials to our Hosting Control Panel. All the tutorial videos are concise and easy to understand. They offer visual presentations of various web site management techniques.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk support service with a one–hour support ticket response guarantee. A team of practiced techs will be available to you to attend to all the queries that you may possibly have. During non–busy periods, a reply will be supplied in even less than 20 minutes.