Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn right away the techniques to modify a document or transfer a database via our line of step–by–step video courses.

  • Ticketing System
  • A Ticketing System

  • You may write to us at any time through the ticketing platform about any question you will likely have in regards to our services.

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Forms of Help

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you need assistance organizing your Linux shared packages account, or need more resources for your sites, just simply let us know and we’ll give you the best resolution.

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  • VPS Hosting Support
  • VPS Support

  • Assuming that you have issues working with your SolusVM administration panel, or with any of the applications the VPS comes pre–configured with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Hosting Support

  • We’ll be on shift round the clock to help you with any given server administration procedure or to help you enhance the existing setup of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user friendly and simple to use. But if, at any time, you need help, you'll be able to rely on our 24/7 tech support service.
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